[Shopify] In test payment mode, I get ‘There was a problem when adding this card’ and cannot make a test payment.

When the payment was made in test mode to make a test payment in Shopify, the message ‘There was a problem when adding this card’ was displayed and the test payment could not be made.

Conclusion, it was because they were testing with Shop Pay.
It is highly likely if ‘Shop Pay’ was ticked in the payment settings in the administration panel.

Shop Pay is a PayPal-like wallet payment that applies Shopify Payment’s credit card payment system.
The official documentation also states that Shop Pay test payments are not available.

https://help.shopify.com/ja/manual/payments/shopify-payments/testing-shopify-payments#part-7ece01ef0da640f6

テストモード機能は、Shopify POSカードリーダー、Shop Pay、またはShop Payの分割払いのテスト決済では利用できません。

Therefore, it was necessary to prepare and test the credit card types in the documentation in order to test payments.

https://help.shopify.com/ja/manual/payments/shopify-payments/testing-shopify-payments#part-1d55596f833094b9

答えはいつも公式ドキュメントですね。

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kenichiのアバター kenichi エンジニア・写真家 | Engineer and photographer

Nomadic worker who travels all over Japan and abroad; worked as a technical sales person for five years before going independent.
Works as a freelance engineer on website production and application development. Currently working to bring interesting things by interesting people to the world, while seeking to move abroad.

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